Customer Profile B2B: Why Demographics Fail and How JTBD Fixes It
Key Takeaways Demographics-based customer profile B2B approaches don’t drive purchases. The JTBD (Jobs To Be Done) framework focuses on what customers are trying to accomplish — not who they are. One B2B client saw 3.4x higher demo conversion after switching from demographic targeting to JTBD messaging. Below: the 5-step framework to discover your customers’ real … Dowiedz się więcej